Education
Virginia State University
Bachelor of Science, Management Information Systems/Minor, Cybersecurity (Summa Cum Laude)
Technical Skills
- Microsoft Office
- Linux
- SQL
- HP Quality Center
- AWS
- SAP S/4 Hana
- Salesforce
Skills
- Consulting
- Technical Discovery
- Analysis
- Problem-Solving
- Presentation
- Project Planning
- Communication
- Reporting
- Performance Development
- Relationship Building
- Leadership
- Stakeholder Engagement
- Best Practices
- Strategy Development
- Product Management
- KPIs
- Workshop Facilitation
- Partner Ecosystem
Additional Education
- Certified Scrum Master
- AWS Solutions Architect Professional
- ICAgile Certified Professional
- Azure Fundamentals
- SAP Sourcing and Procurement
- Presales Advancement and Training Hub
Professional Experience
ID.me
Solutions Consultant (2025 – 2026)
- Owned the technical sales engagement across enterprise and public-sector opportunities, partnering with customers to translate complex identity, security, and business requirements into scalable ID.me solutions.
- Led technical discovery, solution architecture, product demonstrations, proof-of-concepts, and implementation planning throughout the customer lifecycle, supporting opportunities from initial engagement through close.
- Designed and presented tailored identity verification and authentication architectures addressing customer requirements across security, fraud prevention, compliance, digital identity, and user experience.
- Partnered with Product, Engineering, Marketing, Partnerships, and Strategy teams to translate customer and market insights into product enhancements, technical requirements, and go-to-market initiatives.
- Served as a senior technical advocate for strategic partners, translating partner requirements into actionable solutions while identifying opportunities to improve integrations, product capabilities, and customer outcomes.
- Developed architecture diagrams, technical presentations, solution documentation, and enablement materials that simplified complex identity concepts for both technical and executive stakeholders.
- Identified and implemented improvements to Solutions Engineering processes, tools, and workflows to increase technical engagement efficiency and create more scalable approaches to customer and partner engagements.
- Analyzed customer requirements, competitive solutions, and emerging trends in digital identity and security to inform solution positioning, customer strategy, and internal product priorities.
Amazon Web Services (AWS)
Partner Solutions Architect (2021 – 2025)
- Conducted over 300+ technical and security assessments of partner architectures to identify risks, enforce AWS best practices, and guide partners through secure design choices—laying a strong foundation for cloud security transformation.
- Served as a technical consultant and trusted advisor to new and existing partners, delivering guidance on architecture strategy, technical onboarding, and go-to-market plans to drive solution adoption and ensure long-term value realization.
- Designed and delivered technical content, including high-impact demos, presentations, and a calibration guide, helping internal and external stakeholders navigate product requirements and close technical validation cycles faster.
- Spearheaded an enablement program that trained 500+ partner team members (strategic integrators) across key solution areas including data, analytics, cloud infrastructure, and security—significantly boosting partner readiness and pipeline velocity.
- Acted as the team's Subject Matter Expert (SME) on funding programs, reviewing 50+ partner projects and SOWs that influenced $30M+ in launch revenue, aligning financial strategy with technical delivery.
- Co-authored the Foundational Technical Review (FTR) calibration guide and scaled internal processes, enabling Public Sector teams and Scale PSAs to complete 150% more FTRs while eliminating recurring service issues.
- Facilitated workshops and technical validations to support pre-sales and partner enablement, strengthening AWS's position in co-selling motions and fostering long-term technical alignment.
Deloitte
Consultant (2020 – 2021)
- Promoted to consultant as a top performer and provided comprehensive support in managing workstreams and reporting project progress in a high-stress environment.
- Built out custom training and used best practices for documentation, videos, live instruction, and hands-on guidance. Coached other consultants on training development processes.
- Excelled as a Program Manager and grew profitability while overseeing onboarding and allocating resources, hours overflow, and schedules for hundreds of employees.
- Established an operation that funded $1B for customers within a short timeframe, with the effort used as a template for similar projects throughout the department.
- Elected as the primary liaison with a client to resolve complex cases, managing 8 resources and providing dedicated mentoring to maximize organizational coordination.
Business Technology Analyst
(2018 – 2020)
- Managed a leading workstream project management office while emphasizing continuous process improvement, ranking among the top of all analysts.
- Formalized critical data enrichment and cleansing to ensure smooth data transformation for a global implementation, uncovering an opportunity to cut required work hours.
- Recovered a record-breaking ~$2M in freight settlement invoices while simultaneously clearing the entire freight backlog by conducting an in-depth review of billing practices.
- Developed reports to share with various leadership levels for several multi-million-dollar projects, introducing new software to more efficiently manage documentation.
- Built a strong rapport with the client and became their main contact for escalations/inquiries.
Virginia State University
Junior Field Service Technician (2016 – 2017)
- Decreased the average resolution times for user service requests by improving the handling of troubled tickets while adhering to all university policies.
- Deployed new workstations, installed operating systems and applications, configured network properties, and supported planning for the integration of new technologies.